Refund & Cancellation Policy

At Dr Rajinder Kumar Atri, we are committed to providing quality educational content and a smooth learning experience to all our learners. This Refund Policy explains the conditions under which refunds may be issued for purchases made through our platform in Jammu & Kashmir.

By purchasing any course from our website, you agree to the terms stated in this Refund Policy along with our Terms & Conditions.

Refund Eligibility

Refunds may be granted only under the following conditions:

  • A refund request is submitted within 7 days of purchase.

  • The user has not completed a significant portion of the course.

  • Course content has not been downloaded, copied, or shared.

  • A valid and genuine reason for dissatisfaction is provided and approved after review.

Refunds will not be applicable if:

  • The course has been fully or substantially accessed/consumed.

  • Course materials have been downloaded or misused.

  • The purchase was made under a discount, promotional, or special offer (unless mentioned otherwise).

  • The refund request is raised after 7 days from the date of purchase.

No Refund in the Following Cases

Refunds will not be issued for:

  • Change of mind after purchase.

  • Personal reasons such as lack of time or interest.

  • Failure to achieve expected results.

  • Internet, device, or technical issues at the user’s end.

  • Incorrect course selection by the user.

Refund Processing Timeline

Once a refund is approved:

  • It will be processed within 7–14 working days

  • The refund amount will be credited to the original payment method

  • Processing time may vary depending on bank/payment gateway policies

Cancellations

Since our courses are digital learning products, cancellations are not allowed once access has been granted.

Policy Updates

Dr Rajinder Kumar Atri reserves the right to modify, update, or change this Refund Policy at any time without prior notice. Continued use of our platform implies acceptance of the revised policy.

Contact Support

For refund or support-related queries, please contact us:

Location: Jammu & Kashmir
Website: Dr Rajinder Kumar Atri